Payment & Shipping
Technical Issues
Returns & Exchanges
Ordering
Payment & Shipping
What payment methods do you accept?
We accept payment by credit card or PayPal.
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Do you ship internationally?
Yes, we ship internationally.
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Attention International Buyers
Depending on your delivery location and order size, your order might be subject to import taxes imposed by the country of delivery. If your country does have taxes on imports, these import taxes are not covered by the postage charge on your order with HomebrewTees, and you will be required to pay them to receive your package.
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Do you ship to APO / FPO addresses?
Yes, we ship to APO and FPO addresses. Since we use the United States Postal Service, customers shipping to APO or FPO addresses should put the United States as their country and use domestic shipping options and rates.
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Technical Issues
Technical Issues?
For technical inquiries or issues, please contact our Brew Master at sales@homebrewtees.com.
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Returns & Exchanges
I was sent the wrong shirt/I was sent a defective shirt.
If you received the wrong shirt or the shirt we sent you is defective, do not just mail it back to us. Please contact us at sales@homebrewtees.com with your order number and specifics on what we messed up, and we will take care of it for you.
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How do I exchange a shirt I purchased?
Unworn/unwashed shirts can be exchanged within 60 days of delivery. Email us here if you would like to make a return.
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Ordering
How can I make a change to my order?
If you made a mistake on your order or would just like to change something, please email us at sales@homebrewtees.com and let us know. If your order has not been shipped out yet, we should be able to make the change for you. Please include the email address used for the order, and what you would like changed.
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Why didn't I receive a confirmation email?
Some email providers mark our confirmation emails as spam or block them completely. You can check your spam folder to see if the email arrived there. If you are not able to find it there you can email sales@homebrewtees.com and we can confirm that the order was placed.
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Do your shirts ever go on backorder?
We keep all our other shirts in stock but sometimes temporarily run out of a certain size of a design. We will send you an email right away notifying you of any out of stock situation. We will usually get the shirt back in stock within 1-2 weeks. Often our new shirt for the week is not yet in stock, hence the discount for pre-ordering it. This is always noted in the description. If you order a design that is up for pre-order, expect it to be delayed 1 - 2 weeks. If your order contains one or more shirts that are out of stock, then it will not typically be shipped out until all the shirts are in stock.
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Do you sell shirts wholesale?
Retailers interested in wholesale information should contact us at sales@homebrewtees.com. Please include your contact information, what store you are purchasing for, and a valid employer ID number.
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